Privacy Policy

1. Information We Collect

When you send an inquiry or book a tour with us, we collect basic details. These include your name, email, phone number, travel dates, group size, and hotel location for pickup. We only ask for what we need to run your trip smoothly.

2. How We Use Your Information

We use your details to check tour dates, send clear price quotes, and arrange your transport with local drivers. We also send your trip itinerary. We never sell, rent, or share your personal details with advertisers.

3. Chat via WhatsApp

When you message us on WhatsApp, we use your number to answer questions and confirm bookings. Our team and drivers also use WhatsApp to share pickup times in real time. We do not use your phone number for spam.

4. Data Storage & Security

We keep your personal data safe with modern security tools. We only keep your info as long as needed to run your tour and follow local tax rules.

5. Your Rights & Contact

We use Google Analytics to understand website use and measure actions such as WhatsApp clicks and successful inquiry submissions. This may use cookies and device/browser information. Our lead events contain product information, not your name, email, phone number, pickup address or message. WhatsApp is a separate service with its own privacy policy.

You can ask to see, edit, or delete your personal details at any time. If you have any privacy questions, please email us at baliactivitytour.id@gmail.com or visit our contact page.