Cancellation Policy
Cancellation, rescheduling and refunds for Bali Activity Tour services.
Before you book
Cancellation and rescheduling policies vary by service and operator. The applicable terms, deadlines and any fees will be provided before payment or booking confirmation. Product-specific terms take precedence over this general policy.
Read the cancellation information on your selected product page. Our team will provide the terms for your chosen date and booking option before you pay. Sending an inquiry does not confirm a booking.
Product-specific policies
Where a tour or activity lists a specific cancellation deadline or refund condition, that policy applies to that service. A free-cancellation offer on one product does not apply to every tour, activity, charter or transfer.
Changes, weather and safety
Changes depend on operator availability and the terms of your booking. If weather, sea conditions or safety restrictions affect your service, contact our team to discuss the options available under the applicable operator policy. Refunds or free changes are not guaranteed for every service.
Request a cancellation or change
Contact us with your product name, travel date and booking reference. We will explain the applicable deadline, fees and available options before processing your request.
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